It started in 1972, an idea, a new concept in distribution. Today, Digi-Key Corporation is one of the fastest-growing electronic component distributors in the World. The stimulus for this growth is Digi-Key's customer-centered business philosophy.
Simply stated: Provide the customer with the absolute best service possible.
In just the past four years, Digi-Key has moved from 20th largest to 6th largest among the more than 500 electronic component distributors in North America.
There are several distinctive factors that make Digi-Key truly unique:
- It has no outside sales force.
- It serves an international market from a single, geographically centralized location.
It is committed to a "fill-rate" of better than 90%, compared to an industry average of 50% or less.
- It provides Same-Day Shipment on orders entered by 8:00pm Central Time (USA).
Its marketing program is among the largest and most comprehensive in the industry.
It is a traditional direct-mail distributor that has embraced and successfully integrated the competitive advantages that leading edge technology provides.
- Digi-Key's unique vision of the future of distribution and the courage to act on that vision is what makes them an industry leader among electronic component distributors.
Digi-Key's Web site , first launched in 1995, offers complete online commerce capabilities along with 24/7 instant access to a broad-based, multi-million dollar product inventory. A state-of-the-art order fulfillment system enables Digi-Key to process orders—from order entry to shipping—in as little as 20 minutes! Digi-Key processes hundreds-of-thousands of Internet orders for customers around the world each year.
Digi-Key represents one of the fastest-growing electronic component distributors within that marketplace. The company's remarkable sales growth and its ability to consistently out perform the industry is the best evidence of Digi-Key's superior service. The customer speaks loudest with their US dollars, Canadian dollars, yen, won, Hong Kong dollars, Singapore dollars, Taiwan dollars, pounds and euros.
Digi-Key is growing at a rapid rate and continues to gain market share. It is Digi-Key’s customer-centered business philosophy that will continue to drive the company's rapid growth far into the future.
Digi-Key: Top Ratings in the Industry
This advanced technology and commitment to service has consistently earned Digi-Key top ratings within the industry, including:
- #1 Availability of Product
- #1 On-Time Delivery
- #1 Overall Performance
- #1 Internet Site